Nice ref here: One Year After Launch, Foodborne Chicago Continues to Enhance Food Safety
City’s online food reporting app turns one
Foodborne Chicago identifies public tweets from residents and visitors about food poisoning, then replies privately, providing assistance for the individual to file an online complaint through 311. An alert is then sent automatically to CDPH’s Food Protection Program, which investigates the complaint and updates any actions through Chicago’s 311 Service Tracker.
Last year, Foodborne Chicago classified over 2,600 tweets related to food poisoning in Chicago which led to 233 food poisoning reports submitted to CDPH. From those reports an additional 150 restaurant and food service inspections occurred.
Foodborne Chicago was created by Smart Chicago and civic tech developers in partnership with CDPH. More information on Foodborne Chicago is available at www.foodbornechicago.org/ and on Twitter at @Foodbornechi.