Today the Smart Chicago work on testing the Ventra app was referenced in a number of places. Here’s one: First-Ever Ventra App for Riding CTA, Ventra, and PACE Makes Strong Progress During Development Phase
“In order to get the best experience for our customers, we placed a heavy emphasis on testing from a diverse group of users,” said Pace Deputy Executive Director Mike Bolton. “We received great feedback from all of our testers, resulting in an app that we are excited to launch and that will make Ventra even more convenient to use.”About 25 individuals with the CUT Group who have experience with using apps and gauging functionality and the quality of the user’s experience were selected to test the app.
“We were happy to be a part of the development of the region’s first-ever transit app, which will change how hundreds of thousands of commuters travel each day,” said Smart Chicago Executive Director Daniel X. O’Neil. “Our testers gave a lot of suggestions for improvements to the Ventra app as well as noting what worked well, and we’re glad that that feedback could contribute meaningfully to the app as it nears release to the public.”
Here’s a pic:
And here’s all the photos I took of the actual testing: