News Story: Big Ideas 2016 Wanted: The next big development in civic technology

Today I spoke of the failure of civic tech to keep up with advances in the real world around civic engagement. Here’s a snip:

Dan X. O’Neil ⇒, executive director of the Smart Chicago Collaborative, suggested that civic tech would be improved by its leaders spending more time with activists and organizers to learn about their experiences and draw ideas for new tools and services from those conversations.

“I don’t see a direct connection between the people on the streets and the people making tech tools,” he said.