Article: The Hidden Workers of Civic Tech

Today I published this article in Civicist: The Real Heart of Civic Tech Isn’t Code. Here’s a snip:

In our Civic User Testing Group (CUTGroup), which is run by Sonja Marziano, we publish all of our methods for recruiting testers and developers, and we’ve compiled it into a book as well.

They’re hiding in your city—find them.

Civic tech that doesn’t include people like Akya, Angel, and Farhad leads to a distorted vision of the field. A vision that leads with technical solutions rather than human capacity. A vision that glorifies the power of the developer rather than the collective strengths of a city.

So as the 1,200 Summit attendees get on planes, go back to their jobs, and log in to Github, I urge you to find the Akya, Angel, and Farhad in your communities. Build them into your lives and your work. The field of civic tech won’t thrive without them.


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