Category: Strategy

  • End of Year Project Roundup @ Civic

    End of Year Project Roundup @ Civic

    As we close out the year, here’s a rundown of active projects we’re working on in the month of December: Civic Site Service UpVate

  • UpVate Product Strategy Session

    UpVate Product Strategy Session

    This week we held a review of our UpVate product set and developed a comprehensive plan for growing the business around allowing servicers to manage compliance in all units of government across the country.

  • Deliverable: Detailed Process Standardization Documentation

    Deliverable: Detailed Process Standardization Documentation

    This month we’ve wrapped up a large swath of work for a complex customer centered on documenting key business processes across dozens of acquired business units. We helped analyze the efficacy of processes, the capacity of executives and on-the-ground leaders for change, and the technology needed to implement process standardization across all business units. Having…

  • Civic Elevator All Hands #2, Long Island City

    Civic Elevator All Hands #2, Long Island City

    Today I led our second annual All Hands meeting here at Civic Elevator. I presented our plans for the integration of products from UpVate, Civic Site Service, and the home-grown tools we’ve developed at Civic from Day One. The one-day meeting was bracketed by onsite client meetings.

  • Campaign for “Paul Jacoulet, Outsider Artist”

    I created the strategy, website, and collateral for a campaign centered on expanding the conceptual understanding of Outsider art, specifically that Paul Jacoulet, a perpetually misunderstood and misclassified French artist working in Japan. The focus of the campaign was the Outsider Art Fair in New York, held this weekend.

  • 2021 In Review at Civic Elevator

    2021 In Review at Civic Elevator

    As we close the year, here’s a look at some of what we achieved in 2021: Looking forward to 2022!

  • Acquisiton of UpVate

    Acquisiton of UpVate

    Today I helped Civic Elevator close the purchase of UpVate, maker of the leading elevator compliance software in New York City and Massachusetts. Civic will be absorbing UpVate’s team members into our existing operation.

  • Civic Elevator Brand & Marketing Strategy

    Civic Elevator Brand & Marketing Strategy

    Today at Civic we completed work on our go to market strategy, with a complete take on how we incorporate our recent acquisitions into the corporate identity. Here’s some of the components:

  • Civic All Hands #1

    Civic All Hands #1

    Today we kicked off our first All Hands meeting in the Fulton Market district of Chicago. As a remote company, it’s important to come together periodically to share strategy & direction in person.

  • Acquisition of Site Service Software

    Acquisition of Site Service Software

    Today I helped Civic Elevator close the purchase of Site Service, the leading operations and accounting software for elevator servicers in New York City. The flagship product is rebranded as Civic Site Service and the company’s founder & sole team member will join Civic today.