Author: Daniel X. O’Neil
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Steak House Design Thinking
Tonight we held our first in-person customer event in Manhattan. It was a chance to get together for food and drink, but we also used the time to
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Research Aid: Keychain Interstitials
Getting ready for a research trip in the rollout of device surveys at Civic Elevator, one of the things I want to do is take lots of pictures and be able to go through them quickly when analyzing the sessions. Taking a page from skate culture, I created this keychain interstitial. Whenever I move to…
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Improved Device Surveys with Elevator Banks
Following on the launch of Device Surveys on Civic Elevator, we’ve added the ability to create multiple surveys at once, in order to speed up the process and adding similarly-configured devices in the same bank of elevators.
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Acquisition of Site Service Software
Today I helped Civic Elevator close the purchase of Site Service, the leading operations and accounting software for elevator servicers in New York City. The flagship product is rebranded as Civic Site Service and the company’s founder & sole team member will join Civic today.
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Device Surveys on Civic Elevator
Today we launched this tool for mechanics in the field to survey an elevator. There are more than 60 separate data collection fields with image and file upload.
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New Homepage with Top Nav and Footer
Today we upgraded the core Civic app with a metrics and links for quick dives into our data for Total Devices, Servicers, and Permits. This, along with the Activity feature, with a chronological view of new items added, lets servicers get answers and leads quickly.
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New Search Design on the Civic App
Today we launched a new search experience on our core Civic Elevator app. The main change is that users can now search by category— Buildings, Devices, Permits, and Servicers: We’ve also redesigned detail pages for a more streamlined display of the information we’re capturing from public databases and other sources like the Google Streetview API:…
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Internal Communications Infrastructure Plan for 1,000 Team Members
Today at I launched a plan for the creation of a “Collaboration Layer” for a large Civic Elevator customer. This consists of the implementation of MS365 tools, including email, intranet, shared drives, and all of the features associated with that tech stack. The plan lays out in detail for how various users will use these…
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Photography: Salt Stain Mary in “The Death of Things”
Today a photo that I published in 2005 of the Virgin Mary appearing in the form of assault stain underneath the Kennedy expressway at Fullerton in Chicago appeared in Sarah Wasserman’s novel, “The Death of Things“.
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On Civic Elevator
In April of this year, I helped start a new company called Civic Elevator. We are focused on enterprise software for the vertical transportation industry. We’re hiring people to join the team– more on that below. When I left Ad Hoc in October 2018, I wanted to take the proverbial time off to figure out…