Author:
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Chicago Fire Department Application
Created the online application form for the City of Chicago Fire Department. Led the requirements gathering process, working with the City’s Human Resources, Fire, and technology departments. Based on BEA WebLogic and utilizes the City’s payment processing engine User-friendly form done completely in CSS Error checking for age requirements Composed most of the copy for…
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ChicagoWorksForYou.com
I conceived of and created this Web site for the City of Chicago, which is ready for launch this month.
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Small Business Internet Life Starter Package
Recently delivered a set of services for a registered investment advisor business that is just getting started. We executed on the design that another firm had come up with, but a static web site was just the start. Here’s the package: TypePad weblog that mimicks the site design. This gives the client a platform to…
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CTA Alerts
I created this popular service that was used by tens of thousands of riders of the Chicago Transit Authority that morphed into an official service maintained by the transit agency. Here’s a Chicago Tribune story covering the service:
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Flash-Based Product Configurator
In summer 2004 I helped launch an innovative product configurator for a jewelry manufacturer.This Flash-based application allows the customer to choose ring size and stone type as well as place a customized inscription inside the clam-shaped ring. The application increased retail sales and sales for the company’s channel partners as well as reduced mistakes and…
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TV interview: Fox News: CTA Wireless Alerts
Here’s a screenshot from the spot that Fox News did on the launch of CTA Alerts.
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Document Management System Research and Consulting
Led a large requirements gathering, industry/ tool research, and process consulting engagement for the Law Department of a large Midwestern city. The mission was to discover the document management needs of the Department, match those needs to features of existing enterprise document management vendors, and make a final recommendation. The process went like this: Interview…
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4-Day Cross-Training for 50 People
Developed and managed four days of cross-training for 50 workers in a large City department that has recently undergone consolidation. Without any expertise in the speciailized subject matter, my role was to take information from dozens of original sources, create training materials, and work with the trainers in basic training tactics. I also completed a…
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Simple Story Posting Site
Developed the technology strategy for the web followup to a direct mail piece going to 35,000 people in advance of Nurses Appreciation Week. The client wanted to allow employees to submit stories about their jobs for publication. There was limited staff to review the submissions and none on the staff had any ability to edit…
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Large ITQA Training Initiative
Delivered on a large training initiative for the IT Quality Assurance division of a leading pharmaceutical services company. We delivered off-the-shelf training in Mercury tools and developed & delivered custom training on QA Process, Release Management, and Software Configuration Management. Responsibilities included: Manage the entire project—working with Account Managers, Trainers, and client subject matter experts…