Category: Civic Operator

  • Me + OpenClaw

    Like a lot of other people, I woke up Saturday deciding that I had to run OpenClaw. I’ve spent big swaths of my career either being the least technical technical person or the most technical business person in the rooms I enter. I like it. The emergence of generative AI has been a boon for…

  • Launch: Social services agency on monday.com

    Today I delivered a complete monday.com-based operations hub for a nonprofit that empowers youth and young adults who are grieving the loss of a parent or guardian. I designed, built, and delivered the system on CRM and Work Management as well as a written Systems Manual that documents every board, form, automation, and workflow. Situation…

  • Booklet on DXO Technology Experience

    Today I published a 10-copy run of a 16-page look at my 20-year career in technology. I’m using it in a pitch for a potential client– remembering once again how much I love publishing.

  • Methods in Ethnographic Management Consulting

    When I left Ad Hoc and started up Civic Operator in October 2018, it was a chance to codify and solidify the consulting style I’ve developed over the course of my career into a coherent, useful set of practices. My client during this time has been a manufacturer with facilities all over the country. Over the last year, I…

  • Final Meeting of ChicagoNEXT

    Things change.

  • Facilitator at the inaugural Mayors Leadership Institute on Smart Cities

    Facilitator at the inaugural Mayors Leadership Institute on Smart Cities

    Over the last two days I helped facilitate the first Mayors Leadership Institute on Smart Cities of the United States Conference of Mayors (USCM) at New York University’s Robert F. Wagner Graduate School of Public Service. Here’s a snip from the announcement of the Institute: “The drive to make cities ‘smarter’ is all about harnessing data…

  • Launch: Civic Operator, LLC

    Launch: Civic Operator, LLC

    Today I launched a new venture– Civic Operator– my consulting outfit that focused on hyperlistening. Incorporated today in the great state of Illinois.